Privacy

Privacy Policy

Last updated: June 4, 2026

At Vision770, protecting your personal information is a priority. This policy explains how we collect, use and protect your information in compliance with Quebec Law 25 and applicable Canadian laws.

1. Information We Collect

We collect the following information:

  • Your name and contact details (phone, email, address).
  • Your visual health information (prescription, exams, history).
  • Your insurance and RAMQ information, where applicable.
  • Browsing data (cookies, IP address, aggregated statistics).

2. Use of Your Information

Your information is used to: provide optometric care, manage your appointments, submit your insurance claims, communicate clinical information to you and improve our services. No health data is used for commercial purposes.

3. Sharing with Third Parties

We never sell your information. We may share it only with: your insurers (with your consent), authorities when required by law, and our technology providers bound by confidentiality clauses.

4. Retention and Security

Clinical records are retained in accordance with the professional obligations of Quebec optometrists. We apply reasonable technical and organizational measures to protect your information against unauthorized access, modification or disclosure.

5. Your Rights

You may at any time access your information, request its correction, deletion or withdraw your consent to its processing. To exercise these rights, write to us at academie@vision770.com.

6. Cookies

Our website uses cookies essential to its operation and, subject to your consent, analytics cookies (Google Analytics, Microsoft Clarity). See our consent banner and the dedicated section in the Terms of Use.

7. Privacy Officer

For any privacy-related questions, contact our privacy officer: academie@vision770.com.